Kanga Care Cares: Part 4 of 5 Kanga Care Customer Service
Kanga Care Customer Service
If you have an issue with your diapers, just use this link and they will gather general information to better assist you. Next, Kanga Care will ask for information specific to your claim (all the way down to prints, colors and closures). This process allows Kanga Care to track trends in warranty claims so that they can improve their products as needed. Perhaps more importantly, it allows them to see possible correlations between specific wash and care routines and potential outcomes. For example, they discovered that customers who laid their diapers flat to dry experienced fewer elastic issues than those who hung them. It also allows them to make objective detergent recommendations based on data instead of arbitrary rules or personal favorites. (I love that their #1 recommended detergent is the one I use: Tide!) After submitting your info, your diapers will be repaired or replaced as quickly as possible so you don't have to live without your diaper for long!
From itty bitty Lil Joeys, to one-size diapers, covers, fitteds and and pail liners, shop Kanga Care and know you are receiving the highest quality products! Take care of your diapers and they will last you many years, but rest assured that if any issues arise, Rumparooz and their amazing team will take care of you!
Stay tuned for more posts about:
History | Uniqueness | Quality | Customer Service | Ethical Manufacturing Practices
Just read the blog post above and then tweet the answer (using our readymade tweet posted below)!
Trivia Question: What does Kanga Care use to determine which detergent is most compatible with their products?
To enter: Copy and paste this readymade Tweet
(BE SURE TO ADD YOUR ANSWER BEFORE TWEETING!):
#Win @Kangacare #clothdiapers by answering #trivia questions! Learn more: http://bit.ly/KCcares @chgdiapers #kccares4